A consumer complaint is not always just a technical error. When reporting systems, screening processes, or automated communications break down, federal safeguards may be triggered. Learn how experienced counsel evaluates when a dispute moves beyond a routine issue and into federal litigation territory.

If you’re receiving unwanted robocalls or telemarketing calls, you may be wondering whether you have legal recourse under the Telephone Consumer Protection Act (TCPA). While some firms handle a broad range of TCPA matters, Wells Law – Chicago currently focuses on two well-defined types of violations. Here’s what those cases involve—and what makes a claim a good fit for our practice.