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Investigative Reports & Your FCRA Rights

The Fair Credit Reporting Act (FCRA) governs many types of consumer reports beyond the "credit report." Amongst the many other types of specialty consumer reports is the most invasive: the investigative consumer report.

 

Unlike a standard credit report that is focused on financial data, an investigative consumer report goes even deeper. It may include interviews with your neighbors, friends, employers, or associates to gather details about your character, reputation, lifestyle, and personal history.

 

These reports are often used by employers, landlords, and insurance companies when making important decisions about you. Because investigative consumer reports reach into private aspects of your life, the FCRA gives you special rights and protections.

Special Rights Arising from use of Investigative Reports

1. Advance Written Notice. Before anyone can order an investigative report about you, you must receive a clear written notice that explains that:

  • an investigative consumer report may be requested, and 

  • you have a right to request details about the nature and scope of the investigation. 

This notice must be provided to you within three days of the request.

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2. Right to Know the Scope. If you make a written request, the company must give you a complete description of the type of information being gathered and how it will be used. This disclosure must be provided within 5 days of your request (or within 5 days of the report request itself, whichever is later).

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3. Consent for Employment Reports. If an employer wants an investigative report, they must get your written authorization first. Without your consent, they cannot legally obtain an investigative report about you.

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4. Protection from Adverse Actions. If negative information in the report is used to deny you a job, housing, insurance, or credit, you have the right to:

  • receive a copy of the report before any final decision is made (in employment situations),

  • get an adverse action notice that includes the reporting agency’s contact information and a statement that the agency did not make the decision,

  • dispute inaccurate information and request a reinvestigation.

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5. Accuracy & Time Limits. Just like with credit reports, investigative reports must be prepared with reasonable procedures to ensure maximum accuracy.

 

Most negative information cannot be reported after 7 years (generally 10 years for bankruptcies).You have the right to request and review a copy of the report from the reporting agency.

Key Differences Between
Employment Reports and Investigative Consumer Reports 

Employment Reports (Standard Background Checks): Can include factual information such as employment history, education, licenses, criminal records, credit history, and driving records.Compiled primarily from databases, public records, and direct verification with schools/employers. Employers must get your written consent before pulling the report and must follow FCRA procedures if they take adverse action.

 

Investigative Consumer Reports: Go beyond records and databases.Include information about your character, reputation, personal characteristics, or lifestyle.Usually gathered through personal interviews with neighbors, business associates, or references.Require enhanced disclosures: the employer must tell you explicitly, in writing, if an investigative report will be obtained.You also have the right to request additional information about the scope and nature of the investigation.

 

Key Difference:Employment reports are often record-based (what you did).Investigative reports are more subjective (who you are and how others perceive you).Both fall under the FCRA, but investigative reports trigger extra notice and disclosure obligations because they involve interviews and character assessments.

Protect Your Rights

Investigative consumer reports can influence hiring decisions, housing approvals, insurance rates, and even financial opportunities. If your investigative report contains inaccuracies, outdated information, or unlawful entries, you have rights under the Fair Credit Reporting Act (FCRA). At Wells Law – Chicago, we help consumers nationwide challenge unfair or inaccurate investigative reports and hold reporting agencies accountable by setting the record straight and obtaining maximum compensation for our clients.

 

With over 20 years of experience and millions recovered for clients, Wells Law - Chicago ready to fight for your rights. Take control of your future.

​​Be Informed. Be Empowered. Be Protected. Contact us today for a Free Case Review.

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